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Regent Theatre, Stoke-on-Trent

Constructed in 1929 as a cinema, the Regent Theatre, Stoke-on-Trent is a number one touring venue.

Since re-opening, following a £23 million development of the city centre, it has played host to War Horse, Mamma Mia! and Jersey Boys.

Contact Details

Piccadilly, Stoke-on-Trent, Staffordshire, ST1 1AP
Contact Numbers
Customer Services
Accessibility Assistance
Typetalk / Textphone
Groups 10+ & Schools
Lost Property
Calls to 02 & 03 numbers are charged at standard geographic rate and included in any call plan minutes
Opening Hours
The Box Office is open for 90 minutes prior to the performance commencing. See 'What's On' section for performance times

Security

ATG continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we may undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the Theatre. Many thanks for your cooperation.

Getting Here

By car
The Regent Theatre is situated in Stoke-on-Trent City Centre (Hanley), easily accessible from the M6, junctions 15 and 16, and from the A50. Ample secure parking nearby.
The Regent Theatre is situated in Stoke-on-Trent City Centre (Hanley), easily accessible from the M6, junctions 15 and 16, and from the A50. Ample secure parking nearby.
By train
Frequent trains run to Stoke-on-Trent from towns in the surrounding area. Stoke-on-Trent railway station is a 10 minute bus ride or taxi drive away from the theatre.
Frequent trains run to Stoke-on-Trent from towns in the surrounding area. Stoke-on-Trent railway station is a 10 minute bus ride or taxi drive away from the theatre.
By bus
Drop off space for coaches and parking nearby. Please contact the Groups Hotline 0333 0095 383 (Calls charged at local rate) for details about alternative coach parking. The Regent Theatre is a five minute walk from the city centre bus station.
Drop off space for coaches and parking nearby. Please contact the Groups Hotline 0333 0095 383 (Calls charged at local rate) for details about alternative coach parking. The Regent Theatre is a five minute walk from the city centre bus station.

Access

Contact Us - Please see our Access Contact Us page for details.

Access Parking - There are 14 accessible spaces on Pall Mall car park at the side of the venue ST1 1HR.

Step Free Access and Wheelchairs

At the entrance to the theatre there are 9 steps leading from the front doors up to the theatre foyer. As you enter, on the left there is an access lift suitable for wheelchair users and buggies. All of our stairwells have handrails. There is also a lift within the venue to access all levels.

For step free access in the Stalls, we recommend Rows AA – E. and for step free access in the Circle, we recommend Row B.

We have 6 wheelchair positions in the Stalls and 4 wheelchair positions in the circle.

We can also accommodate up to 14 additional wheelchairs on Row E in the Stalls.

Access is via a platform lift, which can accommodate maximum wheelchair dimensions of 82cm x 140cm and a total weight limit of 400kg, including the customer.

The passenger lift within the building can accommodate maximum wheelchair dimensions of 78cm x 140cm and a total weight limit of 630kg, including the customer.

There is lift access to all levels of the theatre from our foyer (with audible announcer).

Stalls seats are approximately 41cm wide, fold down chairs with fixed arm rests.

Circle seats are approximately 41cm wide, fold down chairs with fixed arm rests.

We also have some ‘perch’ seats which are high seats with no arm rests. These seats are 70cm high.

There are 16 perch seats in the Stalls: Row V 1-8 & V 9-16

There are 14 perch seats in the Circle: Row H 1-7 & H 25-31 and 3 either side in our ‘Box’ positions AA 1-3 & AA 4-6

Accessible Toilets - Accessible toilets are available in the Foyer, the Stalls Bar and the Circle Bar.

Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment Services – Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page. We recommend seats in the front section of the Stalls (Rows AA – D) for customers who require a closer view of the stage. For Audio Described shows you can sit in any area in the auditorium. Touch Tours may also be available to accompany Audio Described performances; this will be advertised on the web or brochure page for each show.

Hearing Impairment Services –Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. Our venue has an Infra Red system. Please ask a staff member for a headset on arrival. To use this system we recommend you sit closer to the center of the auditorium.

Assistance Dogs - Assistance Dogs are welcome and can be looked after by the theatre staff during the performance if requested in advance. If you would like your dog to stay with you, please contact us so we can ensure your seats have suitable space for your dog. Please also check the show information for any trigger warnings.

Useful Links - For any resources such as Symbol Resources or links to our Euan's Guide page, please see our Additional Resources. Email [email protected] for a copy of our Visual Story which is designed to show what will happen when you visit us, to assist customers who are autistic or who would otherwise benefit from preparing for the visit.

Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.

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