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Ambassadors Theatre

The Ambassadors Theatre opened on 5th June 1913. The theatre presented Eugene O'Neill's The Emperor Jones starring Paul Robeson, The Mask of Virtue in 1935 which saw the West End stage debut of a 22 year old Vivien Leigh and Spring Meeting in 1938 with Margaret Rutherford.

Britain's longest running production The Mousetrap by Agatha Christie opened at The Ambassadors on 25th November 1952 and played here until its 21st Birthday in 1974 when it transferred next door to the larger St Martin's Theatre.

Contact Details

West St, London WC2H 9ND
Contact Numbers
Accessibility Assistance
Typetalk / Textphone
Groups 10+ & Schools
Calls to 02 & 03 numbers are charged at standard geographic rate and included in any call plan minutes
Opening Hours
Mon - Sat
10:00 - 19:30
Sun
Closed
Sales for future shows end 60 minutes before each performance; from 60 minutes prior until curtain time only sales for the upcoming performance can be made. Please note this venue is card only.

Security

ATG continues to make the safety and security of its customers and staff a priority. As such, please bear in mind that we will undertake bag checks, so recommend you leave extra time to avoid queues, and refrain from bringing suitcases, rucksacks and large bags into the Theatre. Any hot and cold food may not be brought into the venue and will be confiscated. Hot beverages may also not be brought into the venue. Alcoholic beverages are not permitted to be brought into the venue and will be confiscated on the door by a manager, and returned at the end of the show. Please note that the Ambassadors Theatre is a cashless venue and all transactions, including Box Office Sales, Bars, Merchandise and Concessions require payment by card.

Getting Here

By car
Q Park are pleased to partner with ATG customers to offer a 15% discount on pre-booked parking for your visit. It’s easy to book in advance at https://www.q-park.co.uk/en-gb/atg/
Q Park are pleased to partner with ATG customers to offer a 15% discount on pre-booked parking for your visit. It’s easy to book in advance at https://www.q-park.co.uk/en-gb/atg/
By train
Charing Cross Station is about 5 minutes from the theatre
Charing Cross Station is about 5 minutes from the theatre
By bus
Number 14, 19, 24, 29, 38, or 176
Number 14, 19, 24, 29, 38, or 176

Access

Contact Us - Please see our Access Contact Us page for details

For Access bookings, please call 0333 009 5399. Our contact centre team will assist you with your booking.

Step Free Access and Wheelchairs

The Ambassadors Theatre has 2 wheelchair positions located on Rows E and G of the Stalls. These are accessed via a platform lift from the foyer. Wheelchair users wishing to use the platform lifts are kindly asked to check that their chair does not exceed the following maximum weight and dimensions: 85cm wide by 120cm length and 400kg. If your wheelchair exceeds the dimensions and/or weight above, please Contact Us to discuss alternative options.

Should you wish to arrive in a wheelchair and transfer into a theatre seat this is accessible via the lift, so please check the dimensions above.  We can store your wheelchair in a nearby location to be brought to you when required. 

Stair free access - is in the Stalls via the lift.

Limited stairs - There is also limited stair access to the Circle Row F. There are a total of 5 steps up to these seats. 

Accessible Toilet - Our accessible toilet can be found in the Stalls Bar area. The auditorium entrance is adjacent to the toilets.

Access Performances - All upcoming Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page.

Visual Impairment Services - Information about our venue’s audio description, touch tours and other visual services can be found on our Visual Impairment Services page.

Hearing Impairment Services - Information about our venue’s hearing enhancement systems, signed performances and other hearing services can be found on our Hearing Impairment Services page. We have a Sennheiser MobileConnect system that works throughout the auditorium. You can either download the app onto your smartphone or collect a phone & headset from the ushers when you arrive. Please email the Box Office directly at [email protected] if you wish to reserve a phone/headset or if you have any further questions.

Assistance Dogs - Assistance Dogs are permitted in the auditorium and staff can dog sit by prior arrangement. Dogs will be looked after in the manager’s office. Please inform the box office at the time of booking.

Sensory Guides – Sensory Guides for each performance are available from our Box Office. Please email the Box Office directly on [email protected] for further information.

Useful Links - For any resources such as Symbol Resources or links to our Euan's Guide pages, please see our Additional Resources.

Visual Story Guide – The Ambassadors is proud to partner with Picturepath to offer personalised Visual Story Guides created by you. To download please visit your app store of choice.

Apple: https://apps.apple.com/us/app/picturepath/id1339643269

Google: https://play.google.com/store/apps/details?id=com.acorn.picapp&hl=en_US&pli=1

Further Information and Questions - Details of company-wide Access Services are available in our Access Section. Any other questions please see our FAQ’s.

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