Flamboyant tour guide, Lettice Douffet comes up against brusque traditionalist Charlotte Schoen from the Preservation Trust, for theatrically over-embellishing historical facts on her tours of Fustian House. These two eccentric ladies, through a shared desire to preserve the beauty of the past and following dramatic developments in Lettice’s living room, find themselves in a spot of trouble as solicitor, Mr Bardolph explains.